How pkrspain Handles Your Personal Data
At pkrspain, your personal data belongs to you, and we treat it that way. This policy sets out exactly what we collect when you open an account, how...
What This Privacy Policy Covers and Why
This policy applies to all data you share with pkrspain when creating an account, making deposits via JazzCash, Easypaisa, SadaPay, or Raast, or contacting our support team. We collect your name, contact details, payment identifiers, and activity logs to process transactions and maintain account security. We do not sell your data to third parties. Where local law permits, we may share anonymised
data with payment processors solely to complete your transaction. You may request a full copy of your stored data or ask us to erase it at any time by writing to our data team. All requests are handled within 30 days in line with applicable data protection standards for supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Trust Signals Built Into Our Privacy Practice
Our privacy practice is not a document we filed once and forgot. We review our data handling procedures regularly and apply technical and organisational controls to keep your information secure across all...
Encrypted Data Storage
All personal data held on our servers is encrypted at rest using current cryptographic standards. Payment identifiers like your JazzCash or Easypaisa reference numbers are masked in our internal logs.
Access Controls
Only authorised staff with a documented business need can access your personal data. We log every internal access event and review those logs on a scheduled basis to catch anomalies early.
No Data Sales
We do not sell, rent, or broker your personal data to advertisers or data aggregators under any circumstance. Third-party access is limited to payment processors completing your transaction.
Regular Policy Reviews
Our data team reviews this policy at least annually and after any significant change to our platform or applicable Pakistani data regulations. Updates are posted here with a revised effective date.
Breach Notification
In the event of a confirmed data breach affecting your account, we commit to notifying you directly within 72 hours of discovery through your registered contact details on file.
Retention Limits
We keep your data only as long as your account is active or as required by applicable financial regulations. Once a retention period expires, data is securely deleted from our systems.
How This Policy Aligns Across Our Platform
Our privacy commitments apply uniformly whether you are using our casino section, sportsbook, or live tables. The same data rights, the same retention schedules, and the same contact...
| Casino Section | Data collected during slot or table play follows the same retention and access rules as all other account activity. |
|---|---|
| Sportsbook Activity | Bet records and account activity in our sportsbook are stored under identical data handling standards as casino data. |
| Live Tables | Streaming session data from live table rounds is anonymised after the session closes and not linked to your personal profile long-term. |
| Mobile Access | Whether you access pkrspain on mobile or desktop, your data rights remain unchanged and the same deletion request paths apply. |
| Payment Records | JazzCash, Easypaisa, SadaPay, and Raast transaction references are retained only for the period required by applicable payment regulation. |
| Support Interactions | Chat and email conversations with our support team are stored for quality review and deleted on the same schedule as other account data. |
| Account Closure | When you close your account, we begin the deletion process within 30 days, retaining only what applicable financial law requires us to keep. |
Key Elements Shaping Our Privacy Approach
This section summarises the practical design choices behind how we built our privacy practice at pkrspain. Each element reflects a deliberate decision to give you clarity and control...